Shipping
We ship all packages with tracking to ensure packages are delivered. Please have your packages shipped to a safe and secure address, as we are not responsible for missing/stolen packages that have been tracked as "delivered".
Items are picked, packed and shipped on weekdays only (Monday - Friday, 8am - 5pm excluding public holidays. Please keep this in mind when purchasing Express Shipping over weekends.
Darling Downs and/or Harbour City Harley-Davidson takes no responsibility for items that do not arrive within the specified shipping time-frame. Once your item is dispatched to Australia Post, delivery time frames are out of our control.
Standard Shipping (Australia)
Shipping for orders under $200 is charged at Australia Post Prices.
Shipping for orders over $200 is FREE.
Excluding Parts & Accessories.
Standard shipping times estimate from 3-5 business days apply to all items.
Express Shipping (Australia)
Express Shipping for orders under 2kg is $11.95 (including GST Australia wide)Express Shipping for orders from 2kg - 5kg is $15 (including GST Australia wide)
Shipping Provider
Darling Downs and/or Harbour City Harley-Davidson uses Australia Post to ship all online store items.
We send orders via Registered or Express Post, depending on the selection made at checkout.
Order Hasn't Arrived?
When you place an order on the Darling Down and/or Harbour City Harley-Davidson Online Store, you will receive an email confirmation with the Australia Post Tracking Number, you can track this online at www.austpost.com.au/track.
If you cannot locate your tracking number, please email us at Marketing@hchd.com.au
Stock Availability
Online stock quantities are updated daily, however on occasion, stock may have sold out in store and might not be reflected on the Online Store.
We reserve the right to decline an order due to lack of stock availability but will inform you of this and a credit will automatically be applied to your original method of payment, within 7 working days.